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Contact SMCU
Call our Contact Center:(206) 398-5500 or (800) 334-2489Contact Center Hours:Monday, Tuesday, Thursday & Friday - 8am to 6pm |
Mailing Address:Seattle Metropolitan Credit UnionP.O. Box 780 Seattle, WA 98111-0780 Shipping Address:Seattle Metropolitan Credit Union801 3rd Ave. Seattle, WA 98104 |
Senior Management:Richard Romero - President/CEO Jill Vicente - Senior VP/Chief Marketing & Sales Officer Tonita Webb - VP/Chief Human Resources Officer Erik Welch - Senior VP/Chief Branch Retail Operations Officer |
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Department Managers:Debbie Robinson - Card Services Manager Lee Pierce - AVP, Consumer Lending Michelle Gundersen - Accounting Manager |
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| Secure email for SMCU members | Log into Online Banking and click on "Secure Email" |
| Main Phone Number* | 206-398-5500 / 800-334-2489 |
| TTY | 206-398-5697 |
| SMCU's ABA (routing) number: | 325081500 |
| ATM/Debit Lost/Stolen Card | 206-398-5500 / 800-334-2489 |
| ATM/Debit Lost/Stolen Card (after hours) | 888-918-7735 |
| Credit Card Lost/Stolen | 800-449-7728 |
| Credit Card Activation | 800-527-7728 |
| Debit Card Activation | 866-985-2273 |
| ATM/Debit Card PIN Change | 866-985-2273 |
| Credit Card General Inquiries/Disputes | 800-654-7728 |
| Gurantee Trust Life Ins. (AD&D) | 800-942-3646 |
| Guaranteed Asset Protection (GAP) | 800-826-9384 |
| Warranty Information | 800-654-8455 |
